Contact Us
Have a Question? Don't Hesitate to Contact Us
Most emails will be replied to within 1 business day.
Customer Service Hours:
- Monday through Friday: 9:00 AM to 5:00 PM
- Saturday: 10:00 AM to 6:00 PM
- Sunday: Closed
Frequently Asked Questions:
Q: How long will it take to receive my package?
A: We require 1 to 3 business days to process your order before dispatch. Once shipped, estimated delivery time is between 7 to 15 business days, depending on your country or region. Please consider any holidays that might impact delivery times.
Q: What is the company's return policy?
A: We will replace all defective units with a new item within 30 days of shipment arrival.
Q: How can I contact you regarding my order?
A: You can contact us via email at [email protected]. Alternatively, you can respond directly to any notification you receive regarding your order, such as shipment or delivery notification emails.